On-Demand Webinar: What’s New with Bold360? New Features That Make Customer Service a Snap
When: Thursday, May 3, 2018 1:00 PM – 1:45 PM EST
Customer service is becoming increasingly complex as consumers seek additional ways to communicate with organizations they do business with. To meet the changing needs of customers, phone and email support centers are evolving to offer assistance through social media channels, chat, and video. More recently, offering best-in-class customer support means adopting artificial intelligence technologies to support customers any time they need it.
No matter where your business stands currently, using a software solution that expands your support capabilities (and offers AI technology when you’re ready for it) means you can evolve as your customers do. And you’re in good hands with Bold360. Our team has been hard at work this year making product improvements that make it easier for you to give your customers top-notch service and support. Join Greg Presayzen, Senior Solutions Consultant for Bold360, in this 45-minute webinar where he will showcase some exciting new features that we’ve recently rolled out, including:
– Bold360 Admin Center
– Pin-Based Co-Browse
– Monitor View
– Smart Advisor…and more!