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April 1, 2017 | By

Product Update: BoldChat v10.4 is Now Available

We are excited to announce the release of BoldChat version 10.4. New features and enhancements include:

Web Workspace:

New url now accessed at https://agent.bold360.com
Visual pop-up notifications for incoming chats and emails (to go along with audio notifications)
New logo

Desktop Client version 10.4:

  • Various stability and performance improvements
  • Various bug fixes

The release also included various small improvements and fixes. For an expanded list, see What’s New in BoldChat and select Version 10.4.

For a full list of new features, go to help.boldchat.com. These new features are available immediately in the Web Workspace at https://agent.bold360.com. To upgrade the desktop client to the new version of BoldChat, go to Help > Check for Updates. This will open a browser window which tells you if it’s time to update (Or simply go to our Downloads page and download the most current version).


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